FAQs

DELIVERY AND ORDERING

How do I use the smart set ?
Place knives and chopping boards in the slots provided in the steriliser.
Close the lid and select the desired sterilisation programme.
Once the programme has been completed, the knives and chopping boards will be sterilised and ready to use.

What types of knives and chopping boards can be sterilised with this appliance?
It can be used with most stainless steel and plastic knives and chopping boards. However, it should not be used with ceramic knives or wooden chopping boards.

Are there any precautions to take when using the steriliser?
Do not look directly at the UV lamps while they are switched on.
Do not touch the UV lamps after use, as they may be hot.
Unplug the steriliser before cleaning.


How do I clean and maintain the steriliser?
Wipe the outside of the steriliser with a damp cloth.
Remove the grid and wash it in hot soapy water.
Dry all parts thoroughly before reassembling the steriliser.

How often should the steriliser be cleaned?
We recommend cleaning the steriliser after each use.

Are there any parts of the steriliser that need to be replaced regularly?
The UV lamps should be replaced approximately every 10,000 hours of use.

In addition, please always read the manual carefully before using the appliance.

USE AND MAINTENANCE

How do I use the smart set?
Place the knives and chopping boards in the slots provided in the steriliser.
Close the lid and select the desired sterilisation programme.
Once the programme has been completed, the knives and chopping boards will be sterilised and ready to use.


What types of knives and chopping boards can be sterilised with this appliance?
It can be used with most stainless steel and plastic knives and chopping boards. However, it should not be used with ceramic knives or wooden chopping boards.

Are there any precautions to take when using the steriliser?
Do not look directly at the UV lamps while they are switched on.
Do not touch the UV lamps after use, as they may be hot.
Unplug the steriliser before cleaning.


How do I clean and maintain the steriliser?
Wipe the outside of the steriliser with a damp cloth.
Remove the grid and wash it in hot soapy water.
Dry all parts thoroughly before reassembling the steriliser.

Do the cutting boards receive adequate UV disinfection?
Answer: The UV disinfection process effectively kills bacteria. Visual inspection shows clear, clean surfaces.


What material(s) are the knife blades made of and does the set come with a built-in knife sharpener?
YES, the set comes with four boards and four sharp stainless steel knives, as well as a free sharpener.

What is the Smart Cutting Board Set for?
The Smart Cutting Board Set provides multiple cutting boards to prevent cross-contamination. It also has a UV light to dry and kill 99% of possible bacteria.


How often should the steriliser be cleaned?
We recommend cleaning the steriliser after each use.

Are there any parts of the steriliser that need to be replaced regularly?
The UV lamps should be replaced approximately every 10,000 hours of use.

In addition, please always read the manual carefully before using the appliance.